Welcome to Lilly’s Plate. We understand that your privacy matters—especially when you’re browsing or engaging with services online. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site (referred to as “Visitors”) or register for services (referred to as “Authorized Customers”).
What Is Personally Identifiable Information (PII)?
“Personally Identifiable Information” means any data that can identify or contact an individual—such as your name, address, phone number, email, payment details, or any similar information. This doesn’t include anonymous or general demographic data that cannot be linked to a specific person.
What Information Do We Collect?
We collect basic profile details from all Visitors and may collect additional information from Authorized Customers—like names, emails, phone numbers, mailing addresses, business information, and preferences related to our services.
Do Others Collect Your Information Too?
Yes. In some cases, third-party providers (like payment processors or financial institutions) may collect information directly. While we don’t control their actions, we expect them to clearly state how they handle your information. Some of these partners only process data temporarily and don’t store it.
How We Use Your Information
We use PII to customize your experience, deliver services, respond to inquiries, and share relevant updates or opportunities. From time to time, we may also reach out with service updates or optional feedback requests.
Who We Share It With
We may share Authorized Customers’ details with others only when it’s relevant—like in potential business transactions or collaborations. We might also share general, non-personal data with trusted partners for analytics or service improvement. You can always opt out of communications through the links provided in emails or by contacting us directly.
How We Store Your Information
Your data is stored securely and only accessed by authorized staff who need it to perform their duties. We take precautions to ensure your information stays safe.
Your Choices
You can opt out of receiving marketing emails or contact from us anytime by following the unsubscribe links or reaching out directly.
Cookies
Yes, we use cookies to remember your preferences, improve your experience, and keep your account secure. For example, we’ll automatically log out inactive users after a set time to help protect their data.
How We Use Login Info
We gather technical info like IP addresses, browser type, and internet service provider details to understand site usage, troubleshoot issues, and improve our content and layout.
Who Has Access to Your Data?
We work with a few third-party vendors who may access your information on a need-to-know basis. Their privacy practices are governed by their own policies, which may differ from ours.
Legal Disclosures
We may share personal information when required by law or to protect the safety, rights, or property of our users, the public, or Lilly’s Plate.
Protecting Your Information
We’re serious about protecting your data. Sensitive information (like credit card numbers) is encrypted, and we regularly review our security systems. Still, no system is 100% secure, so we can’t guarantee absolute protection.
Correcting or Updating Your Info
Want to make a change? Just email us, and we’ll help you correct or update any personal information we have on file.
Deleting or Deactivating Your Info
You can ask us to remove your data from our system. While we’ll do our best to delete your information, please note that backups may retain some data for a while. Once deactivated, your data won’t be sold or shared.
Policy Updates
If we update our Privacy Policy, we’ll let you know by posting changes on this page. If a change affects how your personal data is shared, we’ll notify you directly and give you the chance to opt out.
Links to Other Websites
Lilly’s Plate may link to other websites. Please keep in mind that once you leave our site, our policy no longer applies. We recommend reading the privacy policies of any external sites you visit.